Core3d Centres
Terms and Conditions
1. In these terms, "Core3d" means Core3d Centres , a trading company of Littlejohn and Sons whose registered office is at 8 Annfield Place, Glasgow G31 2XQ. "The customer " means any registered Dentist, registered company or dental laboratory who carries on business in UK, Ireland or overseas and who places an order with Core3d. The price list means Core3d's price list current at the time the order is accepted by Core3d.
2. These terms apply to all orders given to Core3d by any Dentist, Dental Practitioner, dental laboratory or other related business who carries on practice in the UK, Ireland or overseas.
3. It is the responsibility of the customer to supply Core3d with all the information that Core3d needs in order to carry out the order.
4. Where an order is given by the customer in writing (whether he uses a form provided by Core3d not) or digitally, Core3d shall not be obliged to accept the order.
5. When Core3d accept an order they will make the product ordered in a proper and workmanlike manner in accordance with the instructions given to Core3d by the Customer.6. Core3d warrant that where the order specifies the use of materials of a certain quality the work will be done with material of at least that quality. Core3d reserves the right to alter materials and alloys however notification will be given.
7. Since the Customer is responsible for deciding the suitability of the work for the patient, Core3d gives no warranty that the goods ordered are suitable for the use proposed by the Dentist or dental laboratory.
8. Core3d warrant the quality of the product supplied as set out below on the strict understanding that it has been used in a suitable manner and for the purpose intended.
8a. Product Warranty Period Special Notes: i) All Crown & Bridge Products -1 year, ii) Opalite, Emax Cad ,Lava, Procera and Zirconia substructures - 5 years.
9. Under the Core3d warranty system, products cannot be interchanged and will only be replaced on a like for like basis. The faulty or unsatisfactory product must be returned, along with any relevant warranty cards, before a replacement is provided. Replacement products will not be provided on newly or altered preparations.
10. Core3d accepts the responsibility placed on it by law for personal injury or death. The customer agrees that before using any product supplied by Core3d that they will inspect them and satisfy themselves that they appear to be free from defects and suitable for the purpose for which they wish to use them
11. All costs of treatment (whether original or remedial) shall, as between Core3d and the Customer, be met by the customer.
12. The work will be carried out by Core3d in a reasonable time as set out in our annual price list.
13. Core3d will endeavor to meet requests for urgent cases but the order must be confirmed by fax or telephone. Any cases that is required in a shorter time than those stated above will be charged an additional express fee. This charge is at the discretion of the laboratory based on the current work capacity and ability to complete the work.
14. Core3d shall not be responsible for any delay in meeting the order that is caused by force majeure or by any other matter outside Core3d immediate control such as couriers.
15. The goods shall be at carrier's risk during transit, if the goods are received damaged or incomplete the customer must notify Core3d in writing within 3 days of receipt. If the goods are not delivered the customer must notify Core3d of their non delivery within 2 days of the order. If this notice is not received by Core3d within the time specified the customer shall have no claim against Core3d for any loss or damage to the goods in transit. Where applicable the Customer shall retain the goods and the packaging for inspection by the carrier or their insurers.
16. The 'Free Local Delivery' service is free to all customers within a specific variable radius of the company's registered address. This is subject to individual customer locations and offered completely at the company's discretion.
17. The customer shall pay for the goods and services provided by Core3d in accordance with Core3d's price list, within 30 days of monthly invoicing. If the goods or services do not appear in the price list the Dentist shall pay the price agreed with Core3d before the work is started and if no such price is agreed such price as is fair and reasonable.
18. Any customer discount offered on accounts is subject to payment of due amounts on or before the 25th day of the calendar month from statement. Core3d has the right to remove this discount at any time should this criteria not be met.
19. Prices shown on the Price list include all applicable taxes and carriage and insurance to the customer at their registered address.
20. If any account for work done remains unpaid more than 30 days after it was delivered, the customer shall pay Core3d interest on all sums unpaid at 3.0% per month from 30 days after the date of the invoice until the sums are paid in full and whether before or after any Court judgment. In addition, if legal proceedings are required to recover the money a 30% surcharge will be added to the overdue amount and the Dentist shall pay this along with any costs of such proceedings on an indemnity basis.
21. No title is to pass to the customer until the full agreed purchase price has been paid to Core3d.
22. All money received by the customer through disposal of goods are to belong to Core3d in equity and are to be paid into a separate bank account and held on trust for Core3d until the agreed price has been paid in full to Core3d.
23. The Customer warrants to Core3d that he is the principal or one of the principals of their business or that they are duly authorized by one or more of the principals to enter into the contract. The customer shall in any event be personally liable for the payment of all sums due to core3d in respect of the work or orders in addition to any other person who may be liable.
24. Core3d receiving a case will warrant the opening of an account with a laboratory , however before the case is sent out ,a new customer form must be completed to determine the customer or party and address responsible for settlement of payment. Further more, a credit card details will need to held on account to secure and all monthly accounts for 3 months will be charged to this card.
25. After a 3 month period account can either remain on the credit card payment list which will allow a 5% discount to be deducted from all cases ( with exception of implant bars )
26. If the customer decides to opt out of the credit card payment scheme after 3 months then full payment should be made before the 25th of each statement month for a 5% discount to be applied ( with exception of implant bars) . However the initial credit card will be kept on record.
27. Should a customers account exceed 60 days from statement then the credit card on record will be charged in full the amount due.
28. Should at any point the credit card payment fail to able to be processed within the first three months , then a 10% administration charge will be added to the overdue amount to allow collection by other means. 29. All agreements under these terms are made subject to Scottish law. Proceedings in respect of them may be brought in any court, which may have jurisdiction.
